The Essential Craft
A full picture of any organization, a pragmatic insight into how people cooperate to accomplish anything of significance together, requires an in depth understanding of three fundamental elements of organizational dynamics: strategy, culture, and conflict.
Strategy is a constantly evolving narrative set against the context in which organizations operate and with an eye toward the future. It's the story of what they do and the promise of how they contribute unique value to those that depend upon them.
No strategy can be successful, however, without the support of an internal narrative to guide the way things get done. This is culture, a mixture of attitudes, actions and beliefs that gives an organization personality and fills it with purpose.
Changes in direction, values and practices inevitably lead to differences in perspective that can produce conflict. Conflict, however, properly managed, is the source of all innovation and can be the sign of an organization that enjoys essential diversity in thinking. Collaboration and a collective sense of responsibility are key.
Even though most leaders are immersed in their organizations and highly committed to success, it is hard to see the full picture of strategy, culture and conflict from the inside. Their view of context is often shaped by strategy rather than the other way around. The longer they are immersed, the more they tend to cling to cultural history and the status quo. And conflict is often seen as something to be resolved rather than managed.
Cooperation Science offers a unique combination of strategic thinking, mixed method research, and proprietary analytics, along with a deep understanding of how people make decisions together, to help our clients make their stories manifest, to see clearly the context in which they operate, and to collaboratively design for the future.
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